Privacy Policy

Last Updated: May 30, 2026

1. Introduction

Welcome to Accelate.ai. We are a global B2B AI engineering agency dedicated to building production-grade AI systems and autonomous workflows for clients worldwide. This Privacy Policy explains how we collect, use, and protect information in compliance with applicable international data protection regulations, including the GDPR (EU) and other regional standards.

2. Our "Privacy-First" Philosophy

We believe that advanced AI engineering shouldn't come at the cost of user privacy. Our digital presence is designed with a "Privacy-First" approach:

  • No Cookies: We do not use non-essential tracking cookies, advertising IDs, or tracking pixels.
  • Privacy-Friendly Analytics: We use Plausible Analytics to understand our website traffic. Unlike traditional analytics tools, Plausible does not use cookies, does not collect personal data, and does not track you across sessions or websites.

3. Information We Collect

As a B2B agency, we only collect information that is necessary to provide our services or respond to your inquiries:

  • Inquiry Data: If you contact us via our website, email, or social media, we collect your name, business email address, company name, and the details of your inquiry.
  • Communication Records: We maintain records of our professional correspondence to provide high-quality service and project management.
  • Data Retention: We retain inquiry and communication data for up to 2 years from the date of collection, after which it is securely deleted unless an active client engagement requires otherwise.

4. How We Use Your Information

We use the information we collect strictly for professional business purposes:

  • To respond to your inquiries and provide project consultations.
  • To deliver AI engineering, consulting, and maintenance services.
  • To manage our business relationship with you.
  • To comply with legal obligations.

5. Analytics (Plausible)

We use Plausible Analytics to track aggregate, non-personal website trends.

  • Data Tracked: Page views, referral sources, device types, and country-level location.
  • Privacy Protection: All data is anonymized and aggregated. No IP addresses are stored, and no individual users are tracked.
  • No Consent Required: Because Plausible does not collect personal data, we do not require a cookie consent banner under GDPR or ePrivacy regulations.

6. AI Data Security & Processing

For our AI engineering clients, data security is our top priority:

  • Project Data: All data shared during a project is protected by strict Non-Disclosure Agreements (NDAs) and, where applicable, Data Processing Agreements (DPAs).
  • No Model Training: We do not use your proprietary data or project inputs to train general-purpose AI models or models for other clients without your explicit, written consent.

7. Third-Party Service Providers

We use a limited number of trusted service providers (e.g., hosting, cloud infrastructure, professional email) to operate our business. We ensure that all partners adhere to industry-standard security and privacy practices.

8. Your Rights

You have the right to access, correct, or delete your personal data under applicable data protection regulations (including GDPR where applicable). For California residents, we additionally honor rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at the email address below.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:
Accelate.ai
Email: [email protected]